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ENERGY TRANSFER COMPANIES
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PANHANDLE EASTERN PIPE LINE
COMPANY, LP
TRUNKLINE GAS COMPANY, LLC
SEA ROBIN PIPELINE COMPANY, LLC
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ROVER PIPELINE LLC
LAKE CHARLES LNG COMPANY, LLC
SOUTHWEST GAS STORAGE COMPANY
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Street Address
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Mailing Address
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Main Phone
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1300 Main Street
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P O Box 4967
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(713) 989-7000
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Houston, Texas 77002
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Houston, Texas 77210-4967
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EMERGENCY CONTACTS
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24-Hour Emergency
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(800)
225-3913
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Call Before You Dig
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811
(National)
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Media Contact
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media@energytransfer.com
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(214)
840-5820
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Name
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Email
Address
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Phone
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Messenger Help Line
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messenger@energytransfer.com
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(877) 689-7800 or
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(713) 989-7800
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Customer Service Line
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PipeLineCos@energytransfer.com
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(800) 275-7375 or
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(713) 627-4272
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After Hours/Weekend/Holiday Analyst Cell Phone
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scheduleroncall@energytransfer.com
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(713) 962-9862
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Fax Numbers
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Fax
Number
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Customer Service and Messenger Services
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(713) 989-1178
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Contract Administration
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(713) 989-1178
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Sales
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(713) 989-1177
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Marketing Operations (Nominations)
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(713) 286-5402
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MARKETING DEPARTMENT CONTACTS
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Name
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Email
Address
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Phone
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Beth Hickey, Executive Vice President, US Gas Pipelines
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beth.hickey@energytransfer.com
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(713) 989-7633
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Melissa Hollis, Sr. Administrative Assistant
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melissa.hollis@energytransfer.com
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(713) 989-7621
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Cheryl Jefferson, Sr. Administrative Assistant
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cheryl.jefferson@energytransfer.com
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(713) 989-7587
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SALES
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Contact for information on pipeline services, capacity, rates
and initiating new service.
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Name
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Email
Address
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Phone
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Bryan Hill, Director, Marketing
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bryan.hill@energytransfer.com
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(313) 640-8684
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Jill Goss (Szoke), Sr. Account Manager
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jill.szoke@energytransfer.com
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(713) 989-7759
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COMMERCIAL OPTIMIZATION, SALES
AND SYSTEM OPERATIONS
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Responsible for marketing of transportation and storage
services.
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Name
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Email
Address
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Phone
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Joey Colton, Sr. Director, Marketing and Optimization
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joey.colton@energytransfer.com
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(713) 989-7266
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Travis Eubank, Sr. Account Manager
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travis.eubank@energytransfer.com
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(713) 989-7696
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BUSINESS DEVELOPMENT
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Responsible for producer service related activities including
developing projects and negotiating the attachment of supply. Responsible
for the Market and Supply development for gas and liquids and managing
day-to-day activities relating to processing and liquid transportation.
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Name
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Email
Address
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Phone
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John Reid, Sr. Director, Business Development
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john.reid@energytransfer.com
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(713) 989-7143
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Mark Brocato, Account Manager - Commercial
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mark.brocato@energytransfer.com
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(713) 989-7642
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Anna Holt, Account Manager - Commercial
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anna.holt@energytransfer.com
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(713) 989-7389
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Jennifer Merkel, Account Manager - Commercial
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jennifer.merkel@energytransfer.com
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(713) 989-7649
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MARKET SERVICES
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Name
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Email
Address
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Phone
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Alicia Kesler, Sr. Administrative Assistant
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alicia.kesler@energytransfer.com
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(713) 989-2568
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NOMINATIONS AND ALLOCATIONS
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Responsible for verifying and confirming nominations, allocation
of actual volumes and communication with shippers and operators related to
imbalance management. Contact this group for current business inquiries
regarding balances, OBAs, nominations, allocations or confirmations and
training for the Messenger System.
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Name
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Email
Address
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Phone
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Melissa Lakey, Manager, Customer Service
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melissa.lakey@energytransfer.com
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(713) 989-7742
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Valerie Bell, Sr. Specialist, Customer Service (weekends)
Kelsi Bowman, Sr. Specialist, Customer Service
Carolyn Burnett, Specialist, Customer Service
Jonathan Fanini, Specialist, Customer Service
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valerie.bell@energytransfer.com
kelsi.bowman@energytransfer.com
carolyn.burnett@energytransfer.com
jonathan.fanini@energytransfer.com
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(713) 989-2544
(713) 989-2187
(713) 989-7440
(713) 989-4630
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Bobbi Gabosch, Sr. Specialist, Customer Service
Ryan Garza, Specialist, Customer Service
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bobbi.gabosch@energytransfer.com
ryan.garza@energytransfer.com
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(713) 989-7573
(713) 989-5095
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Paul Gill, Lead Analyst, Electronic Commerce
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paul.gill@energytransfer.com
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(713) 989-7577
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John Isaac, Assoc. Specialist, Customer Service
Jason Lenard, Sr. Specialist, Customer Service
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john.isaac@energytransfer.com
jason.lenard@energytransfer.com
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(713) 989-5117
(713) 989-7673
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Danielle Albert, Offshore Specialist (Sea Robin/Stingray)
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danielle.albert@energytransfer.com
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(713) 989-7524
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After Hours/Weekend/Holiday Analyst Cell Phone
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scheduleroncall@energytransfer.com
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(713) 962-9862
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CONTRACT ADMINISTRATION
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Responsible for contracting ongoing transportation and storage services
and capacity release.
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Name
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Email
Address
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Phone
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Lindy Donoho, Director - Contract Administration
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lindy.donoho@energytransfer.com
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(713) 989-2416
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Victoria Carrillo, Assoc. Analyst – Contract Administration
Mark Enns, Sr. Analyst - Contract Administration
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victoria.carrillo@energytransfer.com
mark.enns@energytransfer.com
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(713) 989-5129
(713) 989-7671
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Juanita Rodriguez, Sr. Analyst - Contract Administration
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juanita.rodriguez@energytransfer.com
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(713) 989-7637
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Susan Sharp-Jozwiak, Sr. Analyst - Contract Administration
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susan.sharp-jozwiak@energytransfer.com
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(713) 989-7651
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CREDIT
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Name
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Email
Address
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Phone
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Adaora Ofoma, Sr. Analyst, Credit Risk Management
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regcreditrisk@energytransfer.com
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(713) 989-7015
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CUSTOMER SERVICE
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Responsible for responding to all customer inquiries. Contact
this group for any questions or concerns regarding billing, measurement,
regulatory or other issues.
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Name
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Email Address
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Phone
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Customer Service Line Toll-Free
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PipelineCos@energytransfer.com
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(800) 275-7375
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Customer Service Line in Houston
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PipelineCos@energytransfer.com
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(713) 627-4272
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Tim McCullar, Director, Portfolio Management
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timothy.mccullar@energytransfer.com
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(713) 627-4272
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Ellen Puente, Sr. Analyst Customer Service
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ellen.puente@energytransfer.com
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(713) 627-4272
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MESSENGER SERVICES
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Contact this group to set up or change Messenger System
Agreements, user access and website information.
Suzette Caffey, Lead Analyst, Electronic Commerce
suzette.caffey@energytransfer.com
(713)
989-7694
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Name
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Email Address
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Phone
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Messenger System Help Line Toll-Free
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messenger@energytransfer.com
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(877) 689-7800
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Messenger System Help Line in Houston
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messenger@energytransfer.com
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(713) 989-7800
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